Manager Of Social Services

San Jose, CA

Job ID: 1464322

Job Description

Manger of Social Services

Full-Time – Days - Rotating Weekends

Position Summary

This position reports to the Director of Case Management and oversees the operations of Social Services Department. Plans, directs and coordinates all operational activities for areas of responsibility. Develops policies and procedures as well as the quality improvement programs for areas of responsibility. Develops the capital and operating budgets in areas of responsibility. Ensures areas of responsibility are appropriately staffed by hiring and retaining competent staff. Performs additional duties as assigned.

Responsible for maintaining acceptable turnover in areas of responsibility. Ensures operations run within budgetary guidelines. Responsible for positive employee engagement and appropriate communication with staff. Responsible for quality and performance improvement activities in department and multidisciplinary. Responsible for positive customer satisfaction results. Responsible for ensuring compliance with all applicable regulations and guidelines as set by federal, state, and local and other agencies (i.e JCAHO, Medicare, CMS) Facilities positive productive relationships with physicians.

Shift: Days


Master's Degree in Social Work (MSW)


Licensed Clinical Social Worker (LCSW) preferred 


·         2 years of general acute care / experience, or 2 years of non-acute care progressive leadership experience, or equivalent combination of education and experience required

·         Evidence of experience which defines competency in Social Services, progressive acute care management experience, trauma/stroke and homelessness case management/discharging planning preferred


Ability to manage department employee regulations/HR issues 

Ability to work at a fast pace and to prioritize multiple assignments/projects and responds to numerous requests 

Manage stress appropriately and make decisions under pressure

Work with a diverse mix of people 

Current Microsoft, Computer, and other relevant software skills 

Additional Information: 


Acute Care Experience REQUIRED 

Must have experience with understanding law about discharging homeless patients, trauma assessments, managing social issues 

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