Director of Emergency Services
Job Description
A 370-bed regional medical center in San Antonio, TX is seeking a Director of Emergency Services to lead what is the largest emergency department in downtown San Antonio. The hospital also operates a freestanding women's pavilion delivering nearly 3,000 newborns annually and holds designation as an American Society for Metabolic and Bariatric Surgery Center of Excellence.
The role. The Director of Emergency Services reports to senior hospital administration and holds full accountability for the operational and clinical performance of the emergency department, including staffing, volume forecasting, and budget management. The director drives evidence-based practice adoption to advance patient safety and quality outcomes, manages clinical practice variation to improve efficiency, and ensures compliance with applicable legal, regulatory, and accreditation standards. A significant focus of the role is patient throughput — coordinating patient flow, admission and discharge planning, and interdisciplinary collaboration to ensure the right clinical competencies are matched to patient care needs at all times. The director also leads workforce development efforts, including hiring, coaching, performance feedback, and engagement strategies, while partnering with administrative and physician leadership to evaluate and expand service offerings.
What we're looking for.
- Bachelor's degree in Nursing required
- Master's degree preferred
- Minimum 1 year of applicable experience required
- 3 or more years of applicable experience preferred
Schedule. Full-time, day shift, no weekends.
Compensation. $145,000 - $160,000 per year plus $18 sign-on bonus
Meet Your Recruiter
Brent McKenzie
Franchise Partner (Southwest FL)
Brent McKenzie’s career in hospitality began at his family’s resort, where he learned the business from the ground up. From there, he moved into restaurants, starting as a dishwasher and working through every role a restaurant has to offer. Over 25 years, that hands-on experience grew into more than a decade of management, including opening several new businesses of varying sizes. He capped off his hospitality career running restaurant operations at a large luxury convention hotel. Along the way, he developed a sharp eye for talent: the ability to recognize who’s ready to perform on day one, and who has the potential to grow into something bigger.
When COVID reshaped the hospitality industry in 2020, Brent brought those same instincts into healthcare recruiting. Six years in, he’s built a reputation for taking the time to understand what each client actually needs, not just the job description, but the team dynamics, the culture, and the kind of person who’ll thrive there. For candidates, he’s the kind of recruiter who listens first. He wants to know where you’re trying to go in your career, what you’re looking for in your next role, and what would make a move worth making. That way, when he brings an opportunity to the table, it’s one worth considering.
Brent is dedicated to seeing every search through. His attention to detail, persistence, and genuine interest in the people on both sides of the hire are what his clients and candidates come back for.