Director Emergency Services
Job Description
A Director of Emergency Services opportunity is available in Asheville, NC at an 853-licensed-bed regional tertiary and quaternary care center that serves as the area's only trauma center, comprehensive stroke center, and Level III neonatal intensive care unit, and holds Magnet® designation for nursing excellence.
The role. Reporting into senior hospital leadership, the Director of Emergency Services holds full operational and strategic accountability for the emergency department, encompassing volume forecasting, patient flow coordination, and admission and discharge planning to ensure efficient throughput and high-quality, patient-centered care. The director drives clinical excellence by identifying and implementing evidence-based practices that advance patient safety and quality outcomes, managing variation in clinical practice, and maintaining rigorous regulatory and accreditation compliance. Nursing practice and unit operations fall directly under this leader's direction, including the development of policies, procedures, and nursing standards to ensure patient and family needs are consistently assessed and met. The director partners closely with physicians and the administrative team to enhance existing services and identify opportunities for new service development, while also building and sustaining an engaged, high-performing team through coaching, development planning, and intentional talent management. Budget stewardship is a core expectation, including participation in annual forecasting, ongoing monitoring of departmental financial performance, labor management, and identifying and acting on cost-reduction opportunities.
What we're looking for.
- Bachelor's degree in nursing required
- Master's degree preferred
- 3+ years applicable acute care leadership experience required
- 5+ years applicable Emergency Services experience required
- Must have served as a Director (or equivalent leadership role) in a Level I or Level II trauma center within a large, high-volume emergency department
- Must demonstrate solid, hands-on knowledge of regulatory standards relevant to emergency services
- Union experience preferred but not required
Schedule. Schedule details were not provided; candidates are encouraged to confirm scheduling expectations during the interview process.
Compensation. $150,000 - $184,745 per year plus Incentive Bonus of Up To 17.5% Relocation: Case by Case Basis
Meet Your Recruiter
Brent McKenzie
Franchise Partner (Southwest FL)
Brent McKenzie’s career in hospitality began at his family’s resort, where he learned the business from the ground up. From there, he moved into restaurants, starting as a dishwasher and working through every role a restaurant has to offer. Over 25 years, that hands-on experience grew into more than a decade of management, including opening several new businesses of varying sizes. He capped off his hospitality career running restaurant operations at a large luxury convention hotel. Along the way, he developed a sharp eye for talent: the ability to recognize who’s ready to perform on day one, and who has the potential to grow into something bigger.
When COVID reshaped the hospitality industry in 2020, Brent brought those same instincts into healthcare recruiting. Six years in, he’s built a reputation for taking the time to understand what each client actually needs, not just the job description, but the team dynamics, the culture, and the kind of person who’ll thrive there. For candidates, he’s the kind of recruiter who listens first. He wants to know where you’re trying to go in your career, what you’re looking for in your next role, and what would make a move worth making. That way, when he brings an opportunity to the table, it’s one worth considering.
Brent is dedicated to seeing every search through. His attention to detail, persistence, and genuine interest in the people on both sides of the hire are what his clients and candidates come back for.