Director Case Management
Job Description
A Director of Case Management is sought for a 165-bed acute care hospital in North Richland Hills, TX — a Primary Stroke Center and accredited Cycle 5 Chest Pain Center with a cardiac rehabilitation program, comprehensive cardiovascular services, spine surgery, joint replacement, minimally invasive robotic surgery, hyperbaric oxygen therapy, and a geriatric behavioral unit.
The role. The Director holds full operational accountability for hospital case management, leading a team of 10 FTEs and 7 PRN staff across a facility that treats nearly 33,000 patients annually. Reporting closely to the CFO, CMO, and Medical Director, the Director oversees the case management model end-to-end — including staffing mix, onboarding, competency development, and technology utilization — to meet performance and quality objectives. A core focus is ensuring the integrity of care coordination and discharge planning processes: timeliness, documentation quality, and continuity of care across interdisciplinary teams and external agencies. The Director partners with the CFO and Division Case Management Leader to drive financial and operational goals, and establishes collaborative relationships with the CMO, CNO, ancillary service leaders, and compliance and legal stakeholders. Ongoing performance improvement is central to the role, requiring the Director to analyze operational data, identify gaps, and implement sustainable solutions.
What we're looking for.
- Bachelor's degree required
- Master's degree in Nursing, Health Administration, or Business Administration preferred
- Active Registered Nurse (RN) licensure, Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW) required
- 3+ years of acute care hospital case management experience required
- 2+ years of case management leadership experience required
Schedule. Full-time, day shift, Monday through Friday only, with shifts ranging 7–10 hours; some on-call rotation or extended days may be required.
Compensation. $102,107 - $135,000 per year plus $18 sign-on bonus
Meet Your Recruiter
Brent McKenzie
Franchise Partner (Southwest FL)
Brent McKenzie’s career in hospitality began at his family’s resort, where he learned the business from the ground up. From there, he moved into restaurants, starting as a dishwasher and working through every role a restaurant has to offer. Over 25 years, that hands-on experience grew into more than a decade of management, including opening several new businesses of varying sizes. He capped off his hospitality career running restaurant operations at a large luxury convention hotel. Along the way, he developed a sharp eye for talent: the ability to recognize who’s ready to perform on day one, and who has the potential to grow into something bigger.
When COVID reshaped the hospitality industry in 2020, Brent brought those same instincts into healthcare recruiting. Six years in, he’s built a reputation for taking the time to understand what each client actually needs, not just the job description, but the team dynamics, the culture, and the kind of person who’ll thrive there. For candidates, he’s the kind of recruiter who listens first. He wants to know where you’re trying to go in your career, what you’re looking for in your next role, and what would make a move worth making. That way, when he brings an opportunity to the table, it’s one worth considering.
Brent is dedicated to seeing every search through. His attention to detail, persistence, and genuine interest in the people on both sides of the hire are what his clients and candidates come back for.